FixedRep monitors your reviews on Google, Yelp, and Facebook — then drafts the perfect response in seconds. Spend your time fixing HVAC, not your reputation.
“Tech was 2 hours late and didn't call ahead. AC still isn't blowing cold. Wouldn't recommend.”
“Carl, we sincerely apologize for the late arrival and lack of communication — that's not the experience we want anyone to have. Our tech has been rescheduled to return ”
Features
One dashboard. All your reviews. AI-powered responses that sound like you — not a robot.
Get notified the moment a new review lands — on Google, Yelp, Facebook, and more. Never miss a review again.
Our AI reads the review and writes a professional, on-brand response in seconds. Edit and post in one click.
Track your rating trends, response rate, and review volume across all platforms in a single clean view.
Automatically text satisfied customers asking for a review right after the job is closed. Grow your rating on autopilot.
Catch unhappy customers before they go public. FixedRep routes dissatisfied customers to a private feedback form instead.
Assign reviews to team members, leave internal notes, and track who's responded. Built for multi-tech crews.
How it works
Connect your profiles once. FixedRep does the rest.
Link your Google Business, Yelp, and Facebook pages. Takes 2 minutes — no coding required.
The moment a review is posted, FixedRep notifies you via text, email, or push — with full review details.
Review the AI draft, tweak if you want, and post directly from FixedRep. Done in under a minute.
What contractors say
HVAC owners who used to dread checking reviews now respond before coffee gets cold.
“I had no idea how many reviews were going unanswered. FixedRep sent me an alert within minutes of a bad one — and had a draft response ready. Saved a customer relationship.”
“The response templates are so good customers think I wrote them myself. My Google rating went from 4.2 to 4.8 in three months. Worth every penny.”
“Running 6 trucks means I can't monitor reviews all day. FixedRep handles it. I get a text, approve the response, done. My techs love that unhappy customers get a fair hearing.”
Get started today
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